FAQs

Bespoke jewellery refers to custom-made pieces that are designed and crafted according to the customer's specific requirements, preferences, and style.

The process typically begins with a consultation where the customer discusses their ideas and preferences with our design team. The team then creates a design concept, presents it to the customer for approval, and proceeds with crafting the piece once the design is finalized.

Expressing yourself through personalized jewellery is a meaningful and unique way to leave a lasting impression. Our skilled team offers a professional hand engraving service in London, available for all items that offer this option. Let us assist you in creating a truly special and personalized piece of jewellery.

Jewellery care depends on the type of metal and gemstones. In general, you can clean most jewellery using mild soap and warm water, and gently brushing with a soft toothbrush. Avoid exposing your jewellery to chemicals, harsh environments, or abrasive materials.

The table displayed illustrates the available ring sizes for popular adult sizes, converted from British letter sizes to American and European number sizes. At Heera, we utilize the British letter system and typically carry sizes K, L, M, and O in stock.

Or read our guide on how to find your perfect fit. For any in-between measurements, always go up a size.

WOMEN’S STANDARD NECKLACE SIZES GUIDELINES

14″ NECKLACE
Fits most women like a choker, and a good size for a child aged 2-7 years

16″ NECKLACE
Falls perfectly around the base of the neck like a collar. On a petite woman, it will sit on collarbone while for plus size women it might feel more like a choker.

18″ NECKLACE
A common choice for women that will fall just below the throat at the collarbone. This length is popular for adding pendants which will hang over a closed neck.

20″ NECKLACE
Will fall a few inches below the collarbone and allow a little more breathing room. Perfect for a low, plunging neckline or if you want to wear it over a turtleneck.

22″ NECKLACE
Falls at or above a low neckline.

24″ NECKLACE
Falls below any neckline.

36″ NECKLACE
Common with pearl strands and will hang below the bosom. They can be worn as a single strand or you can double them for an 18 inch necklace.

Yes, we love turning a previously loved piece into something new! Customers can provide their own materials or gemstones to be incorporated into the design. This adds a personal touch and sentimental value to the piece.

Yes, we provide visual representations of the design concept before proceeding with the actual crafting. This can include sketches, computer-generated images, or even 3D renderings to give you a clear idea of the final piece!

Yes, we can work within a specified budget. By discussing your budget during the consultation, we can suggest design options and materials that align with this.

The timeframe for creating bespoke jewellery can vary depending on the complexity of the design and the time of year. We strive to get your piece complete within 6 weeks however it is best to inquire about the estimated timeline during the initial consultation.

The cost can vary significantly depending on factors such as the complexity of the design, materials used, gemstones selected, and the jeweller’s expertise. Your budget is usually discussed during the consultation phase.

We aim to get your product to you within 4 to 6 weeks